A common complaint we get is that people who buy security alarms for their home have ‘faulty systems’. This is normally due to poor installation, bad wiring, or overall bad systems being put in place. We got a call last week from a gentleman located in Fort Collins named Gee Hernandez. Gee operates a lawn care company – www.siestalawncare.org. Gee mentioned that he was mowing his lawn outside of his home, and came too close to the home with his mower, and the alarm system went off in the home as a result. He said he checked to make sure that there was not an intruder in the home, and called ADT, his provider, immediately. The ADT representative had a technician come out to look at the problem, and there was faulty wiring within the system that was causing problems. This was not the first time he had issues with his alarm, and normally he said that there was one or two other instances monthly that would set the alarm off.
If you are having problems with your alarm system, there are some things that you can do immediately to check your system.
- Reset the system. There is a reset button on almost every system, but depending on the system, you might have to call your provider, ADT is very good with customer service, and will walk you through the steps that you must take so when you reset, the police are not called.
- Make sure that you are properly entering your password before you leave or upon entering your home. This may be very obvious, but we hear so many stories about people who are having problems either after or before entering their password.
- Make sure that your entry doors are closing properly. If you have a security system in place and you are having problems, make sure that all of your doors are closing and locking properly. This is a common issue if you are having security system malfunctions, and is easily fixable.
To learn about how to avoid false security alarms, please take a look at this YouTube video done by ADT below, or contact us for more information.